Shipping Methods & Timeframes

We offer multiple shipping options to meet your needs and ensure your Gentle Monster Rosy eyewear arrives safely and on time.

Shipping Method Delivery Time Cost Tracking
Standard Shipping 5-7 business days $8.99 ✓ Included
Express Shipping 2-3 business days $15.99 ✓ Included
Overnight Delivery 1 business day $29.99 ✓ Included
International Shipping 7-14 business days $24.99+ ✓ Included
🚚 Free Shipping Available!

Enjoy complimentary standard shipping on all orders over $150 within the United States.

Processing Time

All orders are carefully processed and prepared for shipment within our fulfillment center:

  • Standard Orders: 1-2 business days processing time
  • Custom/Prescription Orders: 3-5 business days processing time
  • Pre-order Items: Processing begins on the specified release date

Orders placed on weekends or holidays will be processed on the next business day. You will receive an email confirmation with tracking information once your order ships.

Shipping Locations

We proudly ship Gentle Monster Rosy eyewear to customers worldwide:

Domestic Shipping (United States):

  • All 50 states including Alaska and Hawaii
  • Washington D.C. and U.S. territories
  • Military APO/FPO addresses

International Shipping Available to:

  • Canada and Mexico
  • European Union countries
  • United Kingdom
  • Australia and New Zealand
  • Japan and South Korea
  • Selected countries in Asia, South America, and Africa
📍 Not seeing your country?

Contact our customer service team at [email protected] to inquire about shipping to your location.

International Shipping Details

For our international customers, please note the following important information:

  • Customs & Duties: International orders may be subject to customs duties, taxes, and fees imposed by the destination country. These charges are the responsibility of the customer.
  • Currency: All prices are displayed in USD. Your bank or credit card company may apply currency conversion fees.
  • Delivery Time: International shipping times may vary due to customs processing and local delivery services.
  • Restricted Items: Some countries may have restrictions on importing eyewear. Please check your local customs regulations.

Package Security & Insurance

Your premium Gentle Monster Rosy eyewear deserves the best protection:

  • Secure Packaging: All items are carefully packaged in protective materials to prevent damage during transit
  • Signature Confirmation: Orders over $200 require signature confirmation for delivery
  • Insurance Coverage: All shipments are insured for their full value
  • Discreet Packaging: No external branding or logos that indicate the package contents
🔒 Package Protection

If your package is lost, stolen, or damaged during transit, we will work with you and the carrier to resolve the issue promptly, including replacement or refund options.

Order Tracking

Stay informed about your order's journey from our warehouse to your doorstep:

  • Tracking Number: Provided via email once your order ships
  • Real-time Updates: Track your package's progress through the carrier's website
  • Delivery Notifications: Receive email updates at key shipping milestones
  • Customer Support: Our team can assist with tracking inquiries and delivery issues

Delivery Instructions

To ensure successful delivery of your Gentle Monster Rosy eyewear:

  • Accurate Address: Please provide a complete and accurate shipping address
  • Availability: Ensure someone is available to receive packages requiring signature
  • Secure Location: Consider shipping to your workplace or a secure location if you're not home during delivery hours
  • Special Instructions: Add delivery notes during checkout for specific requirements

Need Help with Shipping?

Our customer service team is here to assist you with any shipping questions or concerns.

Email: [email protected]

Response Time: We typically respond within 24 hours during business days